Refund policy

Returns Policy

We’re here to help with your return! If your item is not quite what you expected, you can return it for a refund within 30 days of the delivery date. Please return items in their original condition and packaging, as used or damaged goods may not qualify for a full refund. We ask that you check all items upon delivery. Please let us know within 7 days if there’s any damage so we can assist with a replacement.

How to Return:

We offer free returns on all Happy Homewares orders through Royal Mail. To initiate your return, please click here or use the Royal Mail Returns link below

https://www.royalmail.com/track-my-return/create/5415  

Through this link, you can either generate a label to print or obtain a QR code to show at the Post Office or to your collection driver. You can drop off your parcel at any Post Office location or, if more convenient, arrange a collection from your address. Please ensure your order number is correctly entered when completing the return form to avoid any delays.

Thank you for choosing Happy Homewares!

Christmas Returns: For orders placed after November 1, Christmas returns are accepted until January 14th, with items unused and in their original packaging.

We’ll arrange a total replacement or replacement parts for faulty items or damaged parts. Thank you for choosing Happy Homewares!